Q1:How to start orders or make payments?
A:You can send our your Purchase order(if your company has), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly.
Q2: How to confirm the Product Quality before placing orders ?
A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
Q3: What's your MOQ ?
A:For the high value product, our MOQ starts from 1g and generally starts from 10gs. For other low price product, our MOQ starts from 100g and 1kg.
Q4: How about the packing?
A: Usually we provide the packing as 25kg/ bag/ carton/ drum. And we also can according to your requirment.
Q5: How about delivery leadtime?
A:About 3-5 working days after receipt of your payment
Q6: Is there a discount ?
A: Yes, for larger quantity, we always support with better price.
Q7:How do you treat quality complaint ?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, wewill send you free goods for replacement or refund your loss.
China
